Archive for the ‘Rant’ category

Why am I not photographing the Apple Newcastle launch?

February 17th, 2010

The answer is simple. They will not let me.

As you know I like to take photographs. Some are what you might call “Artistic” and others are more of a documentation of history. Personally I love looking at old images form when I was younger, or of places before I knew them in the past. Because of this I take pictures of the here and now for people to look back on in the future.

As the an Apple store opening is something that draws the crowds I thought this was something I should look at capturing on (virtual) film. Before I did this I emailed Apple and asked if there was a problem with me doing this out of politeness.

Sadly Apple responded stating that they have a policy of no photography in the stores and would not be able to mane an exception for the launch. They did say that if I queued up and only took a couple of pictures then there “shouldn’t be a problem”. Not overly happy with being told that I am not allowed to take a picture, but almost saying that I could get away with taking a couple, I pushed for a definitive Yes or No. I was not surprised to get back a polite No.

In the end I decided not bother going down to capture the day and I suspect there will be plenty of pictures taken by camera phones. Most of the phones were probably iPhones so the image quality will be low and the pictures out of focus, but at least we have some records of the day. :-P

So, I have had my rant, and Apple have dropped a long way in my estimation of customer relations. In the interests of neutrality I feel it important to point out I did not ask for permission to photograph inside the Sony Shop, but Ikea have said yes (and that is bizarrely true).

I like Twitters Retweet feature

December 3rd, 2009

Can I just put on the record that I like Twitter’s Retweet feature.

In March I blogged about how I would like to see a Retweet feature built in to Twitter and we have recently seen such a feature slowly rolled out.

It takes a little getting use to seeing other peoples’ icons in your stream, but I have grown to find that useful as well. I was also worried that because it is so much easier to retweet that people might get carried away, but this has not happened, and you can block the retweets from just one user but still see there own tweets. What I love the most is that fact that when several friends retweet something I only get it once instead of several times like in the past. I am back in control.

As with most things the reception has been mixed, but on the whole most of the people I am following are using it, and although some like it and some prefer the old way of doing RSs, I don’t think it can be described at “Hated”. I only mention this because of the Tech Crunch article who’s title annoyed me enough to write this post. I feel that article just a personal view of Mike Butcher and not a valid statement of fact.

Freecycle

September 11th, 2009

I was writing a long post about Freecycle and where it is going in the UK at the moment, but then realised the guardian had already written what I was going to say.

All I want to add is that I have always like the concept of Freecycle and am on the whole pleased it exists, but have always been disappointed by the heavy handed approach dictated by the central organisation. I find the way they threaten legal action against people using the word Freecycle for exchanges not moderated by them disgraceful. Lets hope that the now independent truly community driven versions are a success.

Update: The UK Freecycle groups that have left Freecycle, that to me looks like most of them, have now got together and branded themselves Freegle.

I would also like to give my support to Ema Wright who Freecycle have threatened legal action against on there web site. I believe such comments were a knee-jerk reaction, but still shockingly unprofeciaonal.

Changing DNS hosts again

February 2nd, 2008

As I have babbled on about before I have had a few problem with 123 Reg and eventually decided to move away.

After looking at many domain-hosting services I could not find a low cost host, without a long contract, that was reliable, and gave me the control I require over my domain. If you know of one then please do let me know. In the end decided to use the DNS service with my web hosting ISP and have 123 Reg maintain the Noinet registration.

Sadly my ISP had a few problems and closed the hosting business. The new hosting company, who are honouring the original contracts, do not give me the control over my DNS settings that I desire. As a result I decided to try out a free DNS hosting service.

I gave EditDNS a go, but within a few days the European servers failed. I switched then over the to US ones quickly, but less than a week later there was another problem. Yesterday I went back to this list and decided to try XName. I have also decided to use a backup DNS server from another company so am also trying twisted4life to increase resilience.

I will report back if it all goes wrong, and will be donating to the project if it does not.

SMS to speech at 1:30am

July 21st, 2007

Prepare for a mini rant and waffle…

I received a call last night from an automated service asking “where are you?”. No, it is not the next generating of Twitter, but what appeared to be a service that translates text messages to voice for land lines.

A similar service caused havoc at our office when it kept calling back, then stopping, then calling back, and stopping, calling back, stopping, etc, etc. This was caused by a customer sending a media message to our land line by mistake and a bug in the BT system at the time.

The first thing I did was call the phone company at 1:30am to have it disabled, and they transform me somewhere, and then again, and then to BT faults despite me not being a BT customer and there was not actually being a fault. Fortunately they had the instructions to hand.

The magic instructions were to, and you may want to do this now, call the automated service on 0800 587 5252 and follow the instructions. You can restrict the times it will call you, or disable it completely.

While disabling the service I discovered I should not be called in the middle of the nigh with the default settings. Considering the number I was supposed to call to cancel the service (according to the message) was an 07 number I am presuming it was from another telephone company, or more likely a scam to get me to call that number and charge me a fortune (some 07 numbers are still premium rate).

Update: The originator has not been tracked down! Apparently the message was sent in error, with the aid of alcohol, from a Virgin mobile.

The speed of cheques

July 18th, 2007

Let’s be honest about this, it takes a silly amount of time to clear a cheque with today’s technology, but we have come to expect that. One thing I have relied on is that all cheques take the same time to clear, so if I pay in a cheque and wait a couple of days, it will clear before any cheques I write are drawn.

I know that people say that the money leaves my account instantly and the bank holds on to it for a while, but it has worked for me until I tried to pay the tax man. I received a letter from the bank yesterday informing me of a £39 charge for bouncing my cheque. After calling up it appears that organisations such as Revenue and Customs, and customer who pay extra, can have cheques cleared quicker.

I politely told the bank that they will be refunding this charge, and they did.

I can not log in to your beta

June 14th, 2007

As someone who is interested in web developments I sign up for many beta programmes. I tend to use differing passwords, and many with non alphanumeric characters. It is rather frightening that on many occasions (yes, many) I have not been able to log in because I used these characters and the site creator needed to intervene manually. This is more frightening because I bet most times what I have typed has just been pasted in to an SQL query and is open to SQL injection. This is a personal request to all developers to always escapes special characters when accepting input form the user, and consider using OpenID for authentication.

Goodbye 123 Reg

June 7th, 2007

If you have read my blog for a while you will know that I have had the odd problem with 123 Reg over time.

Well, today one of the domains has been returning partial record to several ISPs (again) and email is being bounced at a time when we really could do without the hassle. I have already moved the critical domain hosting to another server, but with this continuing to happen I will be moving all of my domains and the companies domains to another supplier over the next few weeks.

Unlimited Yahoo mail, but sadly not for me

March 28th, 2007

First some good news… Yahoo are removing the storage limits on there mail service More information can be found here.

Now the bad news… Many years ago I was a happy RocketMail user. When Yahoo purchased the service you were forced to merge your RocketMail account with your Yahoo account. I was okay with this at the time and kept my RocketMail address. Sadly my RocketMail email address expired when I did not log in to if for a while, and because it is a RocketMail address it can not be reactivated. What is worse is that I can not recover or get another address without getting a whole new account.

Creating a new account is not a sensible solution for me because I use my Yahoo login for many things including Yahoo Groups, Flickr and Upcoming. The hassle and cost of finding a new username and moving across is just not worth it.

Sadly there is no other solution available. Yahoo have never returned a support query regarding the issue. I did ask a couple of Yahoo employees what the crack was and although they knew of the issue they did not know of a solution. My guess is that this is an outdated policy put in place to help the Yahoo brand, but it had adversely affected many people and damaged the Yahoo brand, so why it is still in place I don’t know.

I must say that it has only been recently while conversing with various Yahoo UK employees that have I started to forgive the company, but it is still not fully trust the brand as a direct result of the whole thing.

Did I miss the fuel tax hike?

March 22nd, 2007

…and the answer is no, I did not miss it because it did not happen. Sorry, yes, it’s another general rant coming on.

The tax on fuel has in fact been frozen until October where it will go up 2p per litre that is not far off inflation. So why did the petrol prices go up just after the budget? Probably the same reason why they went up last time (when the tax did not change at all), that reason being marketing and spin.

People seem to believe that if a price rise is announced in the budget that it will automatically come in to force at 6pm. This means that if a petrol station put the prices up then people presume it is because of the budget and not because the petrol companies have raised the price. Well that is my explanation.

Don’t get me wrong, the petrol companies are entitled to raise the price if they want to, and hiding the rise by using the budget is perfectly legal, but as consumers let’s not be taken in by the smoke and mirrors.